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    Karen Weatherall

    I can't open the app. If I try to refresh the application I am asked to send an error report. I have done this and it will still not open. Will you be able to solve this from your end, or do I need to do something myself?

    Would it work if I deleted the app from my kindle and downloaded it again from the app store?

    I would be grateful if you could respond in English, my German is a bit rusty!

    Many thanks,Karen.

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